Within 24 business hours for written messages. For a till blocked in the middle of a sales day, a phone call is handled first, before the message queue.
Yes. The technician installs, sets up your products then trains the team present. Training stays free afterwards, as long as your subscription is active.
Yes, across the island and to Mayotte. Travel costs are stated in the quote, and many situations are solved remotely via AnyDesk.
Yes, a lifetime licence exists as a one-off payment. Mention it in your message: we send you the price for your configuration.
Your business type, the number of tills, and whether you need peripherals (receipt printer, scanner, cash drawer). The rest is worked out together.